Cookie Policy
Last updated: November 2026. This policy applies to ottawaydecorating.co.uk.
Data controller: Ottaway Decorating Services, Oxfordshire, UK.
What are cookies?
Cookies are small text files placed on your device by a website. They are widely used to make sites work efficiently and to provide information to the site owner. Under UK law (PECR and UK GDPR), we are required to tell you about any cookies we use and obtain your consent before setting non-essential cookies.
Cookies and browser storage we use
We keep our cookie use to a minimum. This website does not use advertising, marketing, third-party analytics or online payment cookies. Payments are by bank transfer or cash, following your quote and invoice instructions. We also use localStorage and sessionStorage, which save information in your browser rather than sending it automatically to the server like a cookie.
Browser storage remembers this notice. No password is required to browse the public website. An essential sign-in cookie is set only when an administrator logs in.
| Name | Purpose / Duration |
|---|---|
| ottaway_cookie_consent / ottaway_cookie_consent_version | Records acknowledgement of this notice and its version in localStorageDuration: Until cleared or the notice changes |
| admin_session | Secure administrator sign-in cookie; not set for ordinary visitorsDuration: 24 hours, or until sign-out |
Our chatbot answers questions about our decorating services and helps you find booking information. It uses a temporary session reference, which is not a browser cookie. Browser storage remembers its position and whether you have dismissed a hint. Chat messages may be saved and reviewed by Ottaway Decorating staff. See our Privacy Policy for information about conversation records.
Browser storage remembers expanded sections, dismissed hints, mascot positions and your gallery return position. A random device identifier (ottaway_device_token) helps recognise photo likes without requiring an account. Project-page session identifiers help distinguish repeat views during a visit. These identifiers do not contain your name or contact details. localStorage stays until you clear it; sessionStorage lasts for the browser tab.
Cookies we do NOT use
We do not use any of the following:
- Google Analytics or any analytics platform
- Facebook Pixel or any social-media tracking
- Advertising or retargeting cookies
- Third-party marketing cookies of any kind
Managing your preferences
You can change your cookie preference at any time using the Cookie preferences link in the footer of every page. You can also delete cookies through your browser settings — see your browser's help pages for instructions.
Blocking essential cookies may affect your ability to use parts of this website, including administrator sign-in. To reset saved website preferences, clear this site's browser storage as well as its cookies.
Contact
If you have any questions about our use of cookies, please email us at enquiries@ottawaydecorating.co.uk.